Return Policy


Thank you for shopping at Ceramic Pro Direct.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 3 days of receiving the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was received in the last 3 days
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return. 

Please contact us before you send the product:

By phone number: 800-280-6856

By email:

Send the product to:

Ceramic Pro
5751 Copley Dr Suite C
San Diego, CA 92111

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please ensure you keep the product and take pictures / videos with serial numbers shown 

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 800-280-6856

By email: