RETURNS AND REFUNDS POLICY

Thank you for shopping at Ceramic Pro Direct.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 3 days of receiving the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

• The product was received in the last 3 days
• The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return. 

Please contact us before you send the product:

By phone number: 800-280-6856

By email: orders@ceramicpro.com

Send the product to:

Ceramic Pro
5751 Copley Dr Suite C
San Diego, CA 92111

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please ensure you keep the product and take pictures / videos with serial numbers shown 

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 800-280-6856

By email: orders@ceramicpro.com